Level 5 - Hotel and Hospitality
Course Overview
The Level 5 Diploma in Hotel and Hospitality is equivalent to the second year of an undergraduate degree, offering an advanced exploration of the hospitality industry. Building on the foundational knowledge gained in the Level 4 Diploma, this qualification enables students to further refine their hospitality skills and gain deeper insights into the industry’s evolving landscape.
The course focuses on how the hotel and hospitality sector is adapting and innovating to meet changing consumer demands and stay competitive in a fast-paced environment. By examining current trends and emerging technologies, students are equipped with the knowledge and skills necessary to drive innovation and maintain high standards in their future hospitality careers.
The course is made up of 10 Level 5 modules (120 credits) and each module consists of approximately 40 guided learning hours of material with an additional 30-50 hours of optional learning material. These materials comprise recommended exercises, recommended readings, and internet resources.
To complete the course, students are required to submit 4 online assignments, each assignment being approximately 2,000-3,000 words.
Once you’ve completed your course, you will be awarded a Qualifi diploma, allowing you to apply for an exemption from the second year of a university degree program.
Package Includes
- Full Course Materials and Assignments
- Personal Online Tutor support with 1-2-1 sessions
- Access to Eight Free Support HUBS
- 24/7 Student Networking Platform
- Access to FREE Social Learning Forums
- Recognised OFQUAL Qualification
Key Information
Course Information :
Diploma (Level 5)
Start Date :
Anytime
Study Mode :
Full-time- & Part-time
Duration :
6 to 24 months
Fees :
£2100
GEC Scholarship :
Up to 30%
Progression :
Diploma (Level 6)
Study Hours :
10 modules totalling 120 credits* each requiring an average of 40 hours of study per module.
Entry Requirements:
- 18 and Over either –
- High School Education
- Suitable Vocational Experience
- NVQ Level 3 Diploma
Food and Beverage Supply Chain Management: Students will understand supply chain systems and procedures, and how organisations use these to procure, produce, and prepare food and beverages within the hospitality industry, both domestically and globally. This unit demonstrates how supply chain management is essential for efficient operation and for achieving a competitive edge.
Quality Management: Students will be able to understand the concept of quality management and apply it in a hospitality setting. Students will be able to analyse, evaluate, and implement a quality management system in a hospitality organisation.
Events and Conference Management: Students will understand the operational issues that underpin successful events and conference management. This unit examines a wide range of events and discusses the processes and considerations involved.
Customer Relations Management: Students will understand the importance of Customer Relationship Management (CRM) to hospitality organisations and recognise the necessary processes to ensure its effectiveness.
Managing People: Students are able to gain an understanding of the key principles of management behaviour and a range of management styles, roles, responsibilities, characteristics, and skills. Students will be able to understand the effectiveness of different organisation structures by studying the design and culture within a hospitality setting.
Current Issues in HRM: Students will be able to understand the key principles of Human Resource Management (HRM) and the current issues Human Resource (HR) managers have to consider when carrying out their role and responsibilities. Students will also understand how current legislation has an impact on the HR function in Hotel and Hospitality Management.
Revenue Management: Students will be able to understand what the key elements of revenue management are and how this affects the pricing of hotel bedrooms. Students will also be able to implement the practices of yield management in a hotel and set an overbooking policy.
Corporate Social Responsibility: Students will be able to understand key principles of Corporate Social Responsibility (CSR) and sustainable development. Students will learn about the impact hotels have on social, cultural, and environmental factors and how the hotel industry can make a difference by implementing practices and procedures to be more sustainable.
Contemporary Issues: Students will understand the nature and impact of current and potential Contemporary issues that affect the hospitality industry. This unit will demonstrate the need for organisations to be flexible and to adapt to rapidly changing environments and customer demands.
Business Planning: Students will understand how to create a business plan for a hotel or hospitality organisation. Students will learn where the business is positioned in the current market, measure the performance, and suggest opportunities for growth.
Students have access to multiple support systems throughout their learning journey. All of these are accessible through the student dashboard. Students will have access to the following:
Blogs: We periodically create blogs relevant to our students and courses.
Webinars: Students have access to live webinars, covering lessons within the modules, as well as a bank of previously recorded lessons.
E-books: We provide students with an extensive library of online e-books covering a range of subjects.
Interactive Forums: Students are able to connect with their peers in order to ask questions or share resources they may find useful.
Tutors: A team of dedicated tutors are available for personal online tutoring sessions.
External Resources: A bank of links to relevant external resources is available and updated regularly.
Online Tests: Multiple choice tests are provided within the online modules to help students assess their own learning.
Student Advisors: Advisors are available via telephone, email, or the online chat option. They are available to answer queries relating to learning or any technical difficulties that students may encounter.
Studying hotel and management provides students with a wide range of skills from food and beverage supply chain management, accounting and cost control, marketing in hotel and leisure to people management, social responsibility, and so much more.
Once you’ve completed the course, you’ll be able to apply for senior positions at hotels, restaurants, resorts, and other associated properties in the hotel and hospitality industry around the world.
Once you’ve completed your online Level 4 & 5 Hotel and Hospitality course you have the opportunity to complete a third year hospitality degree programme, known as a ‘BA top-up’, from a wide range of UK universities.
Students can apply to any university offering the BA top-up and you can choose to study for your degree either online or in-person on campus. Below are just a few of the universities that offer the hospitality degree top-up programme:
University of Derby: International Hospitality Business Management (Top-Up)
Bournemouth University: BA (Hons) International Hospitality & Tourism Management
University of Central Lancashire: Management in Hospitality BA – Top up
University of Sunderland: International Tourism and Hospitality Management (Top-Up) BSc (Hons)
University of Northampton: International Tourism Management (Top-Up) BA
Middlesex University London: BSc Honours International Hospitality and Tourism Management top-up
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